If
you are a Business manager with IT responsibilities:
Our
book discusses many of the issues you deal with every day. Examples
include:
Operations,
the physical plant, networks, security, software, enterprise
applications, storage and backup, user support services, websites,
user equipment, and disaster recovery.
Why
is TCO ("Total Cost of Ownership") so important? What
are the different types of software testing everyone keeps talking
about? How did we get into the situation we are in with computer
security? What is the IT plan for disaster?
These
and many other issues are discussed in detail in the last 12
chapters of the book; these chapters are devoted to "The
Technology of Being an IT Manager". You can read portions
of this material to determine what you need to know about the
critical technical topics you are facing.
The Business
of Being an IT Manager
1 What is an IT Manager?
2 Managing Your IT Team
3 Staffing Your IT Team
4 Project Management
5 Changing Companies
6 Budgeting
7 Vendors and Their Products
8 IT Compliance and Controls
The Technology
of Being an IT Manager
9 Getting Started with the Technical Environment
10 Operations
11 Physical Plant
12 Networking
13 Security
14 Software and Operating Systems
15 Enterprise Applications
16 Storage and Backup
17 User Support Services
18 Websites
19 User Equipment
20 Disaster Recovery