If you are a Business manager with IT responsibilities:


Our book discusses many of the issues you deal with every day. Examples include:

  • Operations, the physical plant, networks, security, software, enterprise applications, storage and backup, user support services, websites, user equipment, and disaster recovery.
  • Why is TCO ("Total Cost of Ownership") so important? What are the different types of software testing everyone keeps talking about? How did we get into the situation we are in with computer security? What is the IT plan for disaster?

These and many other issues are discussed in detail in the last 12 chapters of the book; these chapters are devoted to "The Technology of Being an IT Manager". You can read portions of this material to determine what you need to know about the critical technical topics you are facing.

For a free sample chapter pdf from that section, see Download Free Sample Chapters.

Brief Table of Contents

Preface

The Business of Being an IT Manager
1 What is an IT Manager?
2 Managing Your IT Team
3 Staffing Your IT Team
4 Project Management
5 Changing Companies
6 Budgeting
7 Vendors and Their Products
8 IT Compliance and Controls

The Technology of Being an IT Manager
9 Getting Started with the Technical Environment
10 Operations
11 Physical Plant
12 Networking
13 Security
14 Software and Operating Systems
15 Enterprise Applications
16 Storage and Backup
17 User Support Services
18 Websites
19 User Equipment
20 Disaster Recovery

Bibliography

Glossary

Index


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© Copyright 2007, Bill Holtsnider & Brian D. Jaffe