$49.95, 632 pages, ~ 9" x 7"
IT
Manager's Handbook
Getting
Your New Job Done
2nd
Edition
by
Bill Holtsnider & Brian D. Jaffe
Many
technical professionals are tossed into their new position of managing
an IT department without enough training or experience — let alone
a clear idea of what is expected of them.
This book is designed to help the new IT Manager - or the IT Manager wannabe - learn both the basics of business (like hiring, project management, budgeting, etc.) as well as the basics of key IT topics (such as networking, security, disaster recovery, etc.)
"I have managed a lot of technical people in my career, and one thing I know: managing geeks is hard. Rewarding, interesting, challenging — and hard. Hard to do well. Dealing with all of the complexities of a modern IT environment is extremely difficult. There is precious little time, even less (skilled) help, and many, many "mission-critical" demands. This book is written for that over-worked, tech-savvy (and perhaps business newbie) IT Manager (and IT Manager wannabee.) It discusses both sides of the IT department equation: both the technical, as well as the business issues. It talks about not only how to write a good SLA but also how to avoid burnout in your employees." More...
"The IT Manager's Handbook, 2nd Edition is a must-read for new IT leaders. The technology industry changes so rapidly that this edition will even be helpful to veteran IT leaders. The ever-changing world of technology challenges IT leaders to stay current; the authors do a great job of highlighting the changes in IT you need to know about. In a nutshell, the Handbook educates the reader on nearly every aspect of IT. Every IT manager needs to move aside a few technical manuals to make room for Holtsnider & Jaffe’s 2nd Edition, IT Manager's Handbook. They have captured the role of every IT Leader and their book should be mandatory for anyone moving into this position."
"Had this book been available 10 years ago, it would have eased my transition from a purely technical role to a technology management role. Even after a number of years as an IT Manager, I found helpful insights in the first edition of this book and this second edition has added an expanded base of topics to help any new manager succeed."
"This book is a must-read for a new IT Manager. It is a comprehensive guide to assist the new manager perform the wide variety of job tasks within the organization that s/he will be facing. The seasoned IT Manager/CIO may already know the information presented, but there are sections that provide relevant information and excellent advice to address current issues. For both types of readers, excellent and useful references and resources are included at the end of each Chapter."
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Bill Holtsnider is an experienced writer, educator and software professional, with more than 22 years of experience working in the computer industry. His IT expertise includes working in such diverse areas as stock portfolio management, biotechnology, risk management, and software development. He is the author of several books and a wide range of technical and marketing documentation. ithandbook[at]gmail.com | |
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Brian D. Jaffe is a seasoned veteran in the IT community, with more than 20 years of professional experience. As an IT professional, he has worked for several Fortune 500 companies including Bristol-Myers Squibb, Time Warner, Philip Morris, and The Interpublic Group of Companies. Currently he is Director of IT Services for Time Warner. His articles have appeared in Computerworld, InfoWorld, eWeek, and The New York Times. brian[at]red55.com |
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| Review copies for a journal or magazine: | Sheri.DeanAllen [at] elsevier.com |
| Academic review copies: | s.merken [at] elsevier.com |
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