| |
| "360"
Reviews |
A
performance review in which employees receive feedback
from not only their direct supervisor, but from other
individuals as well, including peers and subordinates. |
| 7-Layer
OSI model |
Open
System Interconnect;
an abstract model that describes procedures for transferring
data in a network environment. |
| ACD
|
Automatic
Call Distribution; software
that can route calls to technicians based on menu prompts
and can provide detailed reports about activity. |
| ACT
Model |
A
method of managing a crisis; (A)cknowledge and name
the trauma, (C)ommunicate both competence and caring,
and provide (T)ransition. |
| Adaptive
switching |
Data
forwarding method that automatically switches between
store-and-forward, cut-through forward, and fragment-free
forwarding methods. |
| Advanced
Encryption Standard |
AES;
the standard for
encryption adopted by the U. S. Government. AES can
use key sizes of 128, 192, or 256 bits. AES replaced
DES (Digital Encryption Standard). |
| Adware |
Software
that installs itself on a workstation for the purpose
of displaying ads to the user. Adware is generally unwanted
and often installed without the knowledge of the user.
It is considered to be malware. |
| AES |
Advanced
Encryption Standard; the standard for encryption adopted
by the U. S. Government. AES can use key sizes of 128,
192, or 256 bits. AES replaced DES (Digital Encryption
Standard). |
| AGMA |
Alliance
for Gray Market and Counterfeit Abatement.
ANSI/EIA American National Standards Institute/Electronic
Industries Alliance. Standards coordinating organization.
|
| APNIC |
Asia
Pacific Information Centre; Internet registry for Asia
Pacific. |
| ARIN |
American
Registry for Internet Numbers; Internet registry for
North America. |
| Asset
management |
Processes
and techniques employed to minimize TCO (total cost
of ownership). |
| ATA |
The
type of drive most often used in desktop and laptops;
uses a 16-bit parallel interface. (Also known as IDE.)
|
| ATM |
Asynchronous
Transfer Mode; a high speed networking technology. |
| Automatic
Call Distribution |
ACD;
software that can route calls to technicians based on
menu prompts and can provide you with detailed reports
about activity. |
| B2B |
Business-to-Business
e-commerce marketing direction. |
| B2C |
Business-to-Customer
e-commerce marketing direction. |
| Backbone |
The
high-capacity portion of the network that carries/transfers
data collected from other portions of the network that
interconnect with it. |
| Basel
II |
International
agreement that sets out the details for adopting more
risk-sensitive minimum capital requirements for banking
organizations. |
| BCC |
Blind
Carbon Copy; allows you to send a copy of an e-mail
(or letter) to individuals without informing the other
addresses of the message that you're doing so. |
| BCP |
Business
Continuity Planning; a methodology used to create a
plan for how an organization will resume partially or
completely interrupted critical function(s) within a
predetermined time after a disaster or disruption. BCP
differentiates from disaster recovery in that DR is
primarily associated with resources and facilities,
while BCP is primarily associated with processes. |
| Black
List |
A
list of originators (e-mail and IP addresses) whose
messages should always be considered spam. |
| Bluetooth
|
Wireless
technology standard
used for transmitting data between devices in close
proximity. |
| BTUs |
British
Thermal Units; heating and cooling measurement. |
| Burstable
lines |
A
connection of a particular bandwidth that allows periodic
"bursts" of higher throughput. |
| Business
Continuity Planning |
BCP;
a methodology used to create a plan for how an organization
will resume partially or completely interrupted critical
function(s) within a predetermined time after a disaster
or disruption.
BCP differentiates from disaster recovery in that DR
is primarily associated with resources and facilities,
while BCP is primarily associated with processes. |
| C |
Programming
language that was very popular (it was used to write
many of the Unix operating systems) but has now been
supplanted in many areas by C++ and Java. |
| CIA |
Confidentiality,
Integrity, and Availability; tenets of information security.
|
| C++ |
Programming
language that gained popularity with the advent of object-oriented
programming. It's a successor of the C programming language
and still widely used. |
| Call
tracking |
A
software application designed specifically for managing
large volumes of calls at call centers. |
| Capital
expenditure |
A
financial expenditure for an asset: an item that will
have a useful life of several years such as a piece
of hardware. Many companies consider software to be
a capital expenditure. |
| CardBus |
Standard
for expansion cards used in laptops. |
| CAT |
Short
for "category;" ANSI/EIA (American National
Standards Institute/ Electronic Industries Alliance)
specifications for twisted pair wiring used in local
area networks. |
| CBT |
Computer-Based
Training; software-based (stand-alone or on the Web)
education that trains the user in a particular product
set. |
| CERT |
Research
and development center at Carnegie Mellon University
(funded
U.S. Department of Defense and the Department of Homeland
Security) that coordinates communication among security
information experts.
Certified Netware Engineer Certification for Novell
Netware product. |
| Change
Request |
CR;
change management notification for a change in current
process/environment. |
| Chief
Security Officer |
CSO;
individual at a corporation in charge of defining and
implementing security policies. |
| Chiller |
In
an air conditioning system, the piece of equipment that
produces the chilled water which is then circulated.
|
| CIFS |
Common
Internet File System; protocol for sharing data and
files between different platforms. |
| CIR |
Committed
Information Rate; metric used by frame-relay carriers
as a guarantee that data below this level will be delivered.
|
| CISSP |
Certified
Information Systems Security Professional; security
certification. |
| CLERP-9 |
Australian
legislation similar to U.S. version Sarbanes-Oxley. |
| Client/server |
An
application architecture that has two pieces of software
associated with it: one that runs on the server and
does the vast majority
of the processing, and another piece that the user (or
client) accesses that serves as the user-interface.
|
| CMMI |
Capability
Maturity Model Integration; a methodology for process
improvement.
CNE Novell Certified Netware Engineer. |
| COBIT |
Control
Objectives for Information and related Technology; a
set of documents developed by the Information Systems
Audit and Control Association and the IT Governance
Institute that provide guidance for computer security.
Much of COBIT is available at no cost. |
| Compressed
OSI Model |
Alternative
of the 7-layer OSI-model in which some of the layers
are combined. |
| Computer-Based
Training |
CBT;
software-based (stand-alone or on the Web) education
that trains the user in a particular product set. |
| COSO |
Committee
of Sponsoring Organizations; "is a private sector
organization dedicated to improving the quality of financial
reporting through business ethics, effective internal
controls, and corporate governance." |
| CR |
Change
Request; change management notification for change in
current process/environment.
CSO Chief Security Officer; individual at a corporation
in charge of defining and implementing security policies.
|
| Cut-through
forward |
Data
forwarding method used by networking equipment in which
the switch forwards the data before the whole frame
has been received.
DAP Directory Access Protocol; defines the standards
for accessing X.500 directories. (See X.500 directories.) |
| DARPA |
Defense
Advanced Research Projects Agency; federal agency originally
responsible for the network that became the Internet. |
| DAS |
Direct
Attached Storage; the term used for storage that is
part of a server, or directly attached to it.
Database Management System DBMS; sophisticated software
system that controls the databases. |
| DBMS |
Database
Management System; sophisticated software system that
controls the databases. |
| Defense
Advanced Research Projects Agency |
DARPA;
federal agency originally responsible for the network
that became the Internet. |
| DHCP |
Dynamic
Host Configuration Protocol; used for assigning IP addresses.
|
| Digital
Certificates |
A
method of providing other systems (or users) a level
of trust that the public key claimed to belong to a
user (or organization) does indeed belong to that user.
|
| Directory
Services |
A
system application and database, for tracking and administering
resources (users, devices, etc.), that is used by all
other applications. Frequently used for IDs and passwords
in single sign on applications. |
| Disaster
Recovery |
DR;
the ability of an infrastructure to resume operations
after a disaster. Disaster Recovery differentiates from
Business Continuity Planning in that Disaster Recovery
is primarily associated with resources and facilities,
while BCP is primarily associated with processes. |
| DMZ |
Demilitarized
Zone; Used to host devices that are accessible via the
Internet, but are still protected by the firewall. |
| DNS |
Domain
Name Servers; translates alphanumeric resources names
to IP addresses. |
| DR |
Disaster
Recovery; the ability of an infrastructure to resume
operations after a disaster. Disaster Recovery differentiates
from Business Continuity Planning in that Disaster Recovery
is primarily associated with resources and facilities,
while BCP is primarily associated with processes. |
| DSL |
Digital
Subscriber Link; high-speed Internet connectivity for
homes and small businesses over standard copper phone
lines. |
| E-commerce |
A
term to describe the many activities involved in buying
and selling over the Internet. |
| ECR |
Emergency
Change Request; change request processed outside the
normal channels and procedures of change management
because of time constraints, or urgent requirements. |
| Emergency
Change Request |
ECR;
change request processed outside the normal channels
and procedures of change management because of time
constraints, or urgent requirements. |
| Enterprise
Resource Planning |
ERP;
set of applications and systems that a company uses
to manage its resources across the entire enterprise.
|
| EPO
switch |
Emergency Power Off; a switch found in data centers
to be used when an emergency situation requires that
all electrical power be immediately shut down. |
| EPS |
Emergency
Power Supply; usually a diesel-powered generator, usually
outside the building, oftentimes on the roof. |
| ERP |
Enterprise
Resource Planning; set of applications and systems that
a company uses to manage its resources across the entire
enterprise. |
| Ethernet |
10,
100 (a.k.a. fast Ethernet), 1,000 (a.k.a. gigabit) is
the most popular LAN topology. |
| Expense
item |
A
financial expenditure for something whose value is gone
in a short period of time, typically less than a year.
Also used for items that have a longer life, but are
relatively inexpensive (below a threshold set by Accounting).
|
| Extranet |
An
extranet site is similar to an Internet site except
that it's specifically designed for use by the company
partners (suppliers, customers, etc.) |
| FACTA |
Fair
and Accurate Credit Transactions Act; a consumer rights
bill that became fully effective June 1st, 2005, and
is an extension of the Fair Credit Reporting Act (FCRA).
The rule says that in regard to consumer information
(such as name, social security number, address, etc.)
you must "take reasonable measures to protect against
unauthorized access or use of the information."
|
| FASB |
Financial
Accounting Standards Board; organization for establishing
standards of financial accounting and reporting. |
| FCRA |
Fair
Credit Reporting Act; extended by FACTA. |
| FDDI |
Fiber
Distributed Data Interface; the protocol for transmitting
data on fiber-optic cable. |
| Fibre
Channel |
The
most common connection method for storage area networks.
|
| Firewall |
A
device that is used to control access between two networks.
Typically used when connecting a private network to
the Internet as a way of protecting and securing the
internal network from threats, hackers, etc. Also used
when connecting two private networks (e.g., supplies,
partners, etc.) |
| FireWire |
Apple's
IEEE standard for connecting devices. |
| Fiscal
year |
Twelve-month
period used for budgeting. Frequently, the fiscal year
that a budget tracks isn't the January-December calendar
year. The year that the budget tracks can be any 12-month
period, although it generally begins on January 1, April
1, July 1, or October 1. |
| Fractional
T-1 |
Refers
to using one, or more, of the 24 channels available
in a T-1 circuit. While this reduces bandwidth, there
is also a cost savings. |
| Fragment
free |
Data
forwarding method for networking hardware where the
switch stores only the first 64 bytes of the frame before
forwarding the frame. |
| Frame
relay |
A
cost-effective method of connecting distant points in
a WAN using packet switching technology with packets
of variable sizes. |
| FTP |
File
Transfer Protocol; an application protocol that transfers
files from the source where they were created to a server
that makes them accessible to users on the Internet.
|
| GnuPG |
Open
source computer program that provides encryption and
authentication. |
| Gramm-Leach-Bliley
Act |
An
act passed by Congress that has provisions to protect
consumers' personal financial information held by financial
institutions. |
| Gray
Market |
Brand
name items sold outside of the producer's official distribution
channels. Gray market goods are usually not backed by
the manufacturer's warranty. |
| HBA |
Host-Bus
Adapters; used for connecting servers to storage area
networks. |
| HIPAA |
Health
Insurance Portability and Accountability Act; regulations
passed by Congress promoting the privacy and security
of medical records. |
| HRIS |
Human
Resources Information System; HR software. |
| HSM |
Hierarchical
Storage Management; a data storage solution that moves
data to secondary and tertiary storage media based on
access frequency and/ or age. |
| HTTP |
Hyper
Text Transfer Protocol; transfers displayable Web pages.
|
| Hub/concentrator |
A
generic term for a device that interconnects several
nodes on a network. |
| HVAC |
Heating,
Ventilation, and Air-Conditioning. |
| ICANN |
Internet
Corporation for Assigned Names and Numbers; an internationally
organized, non-profit corporation that has responsibility
for IP address space allocation, domain name system
management, and root server system management functions.
|
| IDE |
The
type of drive most often used in desktop and laptops;
uses a 16-bit parallel interface (also known as ATA). |
| IDF |
Intermediate
Distribution Frame/Facility; essentially a network wiring
closet. |
| IDS |
Intrusion
Detection Systems; security hardware/software that identifies
suspicious traffic (i.e., potential security threats)
based on patterns of activity. |
| IEEE |
Institute
of Electrical and Electronics Engineers; a key standards-setting
body. |
| IKE |
Internet
Key Exchange; a method for automating the provisioning
of authenticated keys for IPsec. |
| ILM |
Information
Lifecycle Management; storage methodology that reflects
the fact that the value and use of data and information
change over time. Incorporates software and hardware
to move data to different storage media to make the
most effective use of resources. |
| IMAP4 |
Internet
Message Access Protocol; an e-mail standard for accessing
e-mail messages on a server without having to download
them to a workstation.
Information Lifecycle Management ILM; storage methodology
that reflects the fact that the value and use of data
and information change over time. Incorporates software
and hardware to move data to different storage media
to make the most effective use of resources. |
| Intermediate
Distribution Frame/Facility |
IDF;
essentially a network wiring closet.
Internet Corporation for Assigned Names and Numbers
ICANN; an internationally organized, non-profit corporation
that has responsibility for IP address space allocation,
domain name system management, and root server system
management functions. |
| Internet
Key Exchange |
IKE;
a method for automating the provisioning of authenticated
keys for IPsec. |
| Internet
Protocol suite |
IP
suite; a set of communications protocols that define
how devices connect to the Internet.
Interoperability The ability for two (or more) components
of technology to interface and work together. |
| Intranet |
A
private Web site available only to those within a company
or organization. |
| Intrusion
Detection Systems |
IDS;
security software that identifies suspicious traffic
(i.e., security threats) based on patterns of activity.
|
| Intrusion
Prevention System |
IPS;
security software that not only detects malicious activity
(like an IDS), but also takes action to halt it. |
| IPng |
IP
Next Generation; alternate name for version 6 of IP
addressing. |
| IPS |
Intrusion
Prevention System; security software that not only detects
malicious activity (like an IDS), but also takes action
to halt it. |
| IPsec |
Internet
Protocol Security; a protocol for ensuring data security
with IP connectivity; includes encryption and authentication
technologies. |
| IPv6 |
Version
6 of IP addressing, also known as IPng (IP Next Generation)
iSCSI IP SCSI; within storage networks, uses IP networking
to connect servers to SCSI devices. |
| ISDN |
Integrated
Service Digital Network; a way of transmitting digital
signals over standard telephone company copper lines. |
| ISO
17799 |
An
internationally recognized information security standard. |
| ISO
9000 |
A
standard; framework for quality management throughout
the processes of producing and delivering products and
services. |
| ISP |
Internet
Service Provider; a company that provides connectivity
to the Internet. |
| ITIL |
IT
Infrastructure Library; a set of guidelines for developing
and managing IT operations and services. |
| Java |
Popular
programming language for developing software; used to
create many of the applications that run on Web sites. |
| JBOD |
Just
a Bunch of Disks; a term used to differentiate lower
level storage solutions from higher level ones like
SAN (Storage Area Network) and NAS (Network Attached
Storage). |
| Kerberos |
Password
security scheme. |
| Kernel |
The
core components of an operating system. |
| Key
loggers |
Small
applications that reside on a computer to record key
strokes, usually installed without the knowledge or
consent of the user, and considered to be malware and
spyware. |
| L2TP |
Layer
2 Tunneling Protocol; a tunneling protocol (developed
by Cisco and Microsoft) used in virtual private networks
(VPNs). |
| LACNIC |
Latin
American and Caribbean Internet Addresses Registry. |
| LAN |
Local
Area Network; a network of computers that are physically
connected within a single site (or campus) without the
use of telecomm lines. |
| LDAP |
Lightweight
Direct Access Protocol; a subset of the X.500 and DAP
standards for directory services. |
| Leased
line |
Dedicated
circuit (a.k.a. private line, point-to-point-circuit)
provided by the telecommunications carriers that connects
two locations. |
| M&M
security model |
Security
model designed to make a system "hard on the outside
and soft in the middle." |
| MAC
address |
Media
Access Control address; a unique identifier for any
device connected to a network. MAC addresses are generally
created and assigned during manufacturing. |
| Malware |
General
term for software designed to damage a computer or computer
system. Spyware, adware, viruses, etc., are considered
forms of malware. |
| Middleware |
Software
that connects other software. |
| Milestone |
A
point in a project that represents the completion of
an important sequence of key tasks and activities. |
| MIME |
Multipurpose
Internet Mail Extension; for formatting non-text messages
(e.g., graphics, audio, video) so that they can be sent
over the Internet. |
| Multimode |
A
less expensive (compared to singlemode) type of fiber
cable that is often used within a building or small
campus, since its maximum distance is about 2km. |
| NAP |
Network
Access Point; in the United States, one of several major
Internet connection points that connect all ISPs together.
|
| NAS |
Network
Attached Storage; refers to storage hardware that connects
directly to your Ethernet network. |
| NAT |
Network
Address Translation; a method for allowing all on a
LAN to share the same IP address when accessing devices
on the Internet. |
| Object-Oriented
Programming |
OOP;
a methodology or a method that defines how you write
a software program in a very specific way. Rather than
have a series of commands that specify certain actions,
objects interact with each other. C++ is an object-oriented
programming language; C is not. |
| OCTAVE |
Operationally
Critical Threat, Asset, and Vulnerability Evaluation;
a method of performing a risk analysis developed by
CERT. |
| OFAC |
Office
of Foreign Assets Control; part of the U. S. Department
of Treasury that administers and enforces economic sanctions
programs primarily against countries and groups of individuals,
such as terrorists and narcotics traffickers. |
| Off
shore Outsourcing |
The
process of a domestic company arranging with one or
more overseas third parties to provide services that
the first company could provide but chose not to. |
| OOP |
Object-Oriented
Programming; a methodology or a method that defines
how you write a software program in a very specific
way. Rather than have a series of commands that specify
certain actions, objects interact with each other. C++
is an object-oriented programming language; C is not.
Open Relay An SMTP e-mail server that lets third parties
send e-mail messages. |
| Open
Source Software |
OSS;
software created by the worldwide user community. Open
source software is generally free, can be modified by
anyone, and usually doesn't have any single "owner." |
| OpenPGP |
Open
source computer program that provides encryption and
authentication. |
| OSS |
Open
Source Software; software created by the worldwide user
community. Open
source software is generally free, can be modified by
anyone, and usually doesn't have any single "owner."
|
| Outsource |
The
process of a company arranging with one or more third
parties to provide services that the first company could
provide but chose not to. |
| Packet
Switching |
Technology
that breaks up a data transmission into small packets.
Each packet is then transmitted through the network,
often on different paths, to the destination. At the
destination, the packets are reassembled. |
| Passive/active
hubs |
A
passive hub (a.k.a. dumb) is a hub device that does
nothing more than pass all the data and signals it receives
to all the devices connected to it. It's an inexpensive
device for interconnecting network nodes. An active
hub (a.k.a. intelligent) adds value to its general function
of interconnecting network nodes. |
| Patriot
Act |
U.S.
legislation that has a number of requirements for financial
institutions in regard to verifying customers' identities
and determining whether the customer appears on any
list of known or suspected terrorists or terrorist organizations.
|
| PC
Cards |
Standard
for expansion cards used in laptops. |
| PCMCIA
standard cards |
Personal
Computer Memory Card International Association; standard
for expansion cards used in laptops. Later known as
PC Cards and CardBus. |
| PDA |
Portable
Digital Assistant; handheld electronic device that can
be used as a phone, scheduler, e-mail client, etc. |
| PDCA |
Plan,
Do, Check, Act; continuous improvement cycle originally
developed by Walter Shewhart in the 1930s. |
| PDU |
Power
Distribution Unit; equipment in a data center for distributing
power to individual equipment cabinets and devices.
|
| Perl |
Programming language that uses primarily scripts. It
has certain very specific strengths, and Perl programmers
tend to be very devoted to their language. |
| PGP |
Pretty
Good Privacy; a computer program that provides encryption
and authentication. |
| Phishing |
The
process of trying to obtain confidential information
(e.g., credit card numbers, passwords, social security
numbers, bank account numbers, etc.) by sending e-mails
that appear to be from legitimate organizations but
are in fact fraudulent. |
| PII |
Personal
Identifying Information; term used frequently in a number
of compliance regulations and legislations to refer
to types of protected information. |
| PIPEDA |
Personal
Information Protection and Electronic Documents Act;
a Canadian law that regulates the collection, use, and
disclosure of personally identifiable information. |
| PKI |
Public
Key Infrastructure; enables users to securely exchange
data through the use of a public and a private cryptographic
key pair that is obtained and shared through a trusted
authority. |
| PMO |
Project
Management Office; department within an organization
that oversees all project activity. |
| POP-3 |
Post
Office Protocol 3; a protocol for downloading e-mail
messages from an e-mail server. |
| Port
replicator |
A
device for easily connecting external peripherals (keyboard,
monitor, printer, etc.) to a laptop. |
| Position
Description |
A relatively detailed description of a specific job
function. |
| POTS
line |
Plain old telephone system; a single line analog jack
usually found in homes and is typically used for fax
machines, modems, etc. |
| PPTP |
Point-to-Point
Tunneling Protocol; a tunneling protocol used in virtual
private networks (VPNs). Has lost favor in recent years
to alternatives like L2TP and IPsec. |
| Pretty
Good Privacy |
PGP;
computer program that provides encryption and authentication. |
| Private
side |
A
reference to the internal local area network as it relates
to its connection to a firewall. |
| Production
environment |
The
environment that contains the actual production systems,
application, and data. |
| Protocol |
A
set of rules and standards that ease the interconnectivity
of
devices of different platforms and from different vendors. |
| Public
side |
A
reference to the Internet as it relates to its connection
to a firewall. |
| QoS |
Quality
of Service; a technology for managing network performance. |
| RADIUS |
Remote
Authentication Dial-In User Service. |
| RAID
storage |
Redundant
Array of Independent Disks; a method of storing on multiple
disks so that data are still available even if one of
the disks malfunctions. |
| RAS |
Remote
Access Servers. |
| Recover
Time Objective |
RTO;
in disaster recovery planning, the expected amount of
time between the disaster, and when services are restored. |
| Recovery
Point Objective |
RPO;
in disaster recovery planning, the age, or "freshness,"
of the data available to be restored in a disaster scenario. |
| Reintermediation |
Assembling
or reassembling components of the traditional supply
chain, such as connecting remote buyers and sellers
on eBay. |
| RFID |
Radio
Frequency Identification; technology used to identify
and track items (e.g. inventory, consumer products)
using very small components known as tags. |
| RIPE
NCC |
Réseaux
IP Européens Network Coordination Centre; Internet
address registry for Europe. |
| RMON |
Remote
Monitoring; a technology for managing networks. |
| Rootkits |
A
set of modifications to the operating system that is
primarily designed to hide malicious activity. |
| Router |
A
device that connects two networks. |
| RPO |
Recovery
Point Objective; in disaster recovery planning, the
age, or "freshness," of the data available
to be restored in a disaster scenario. |
| RTO |
Recovery
Time Objective; in disaster recovery planning, the expected
amount of time between the disaster, and when services
are restored. |
| Rule
of Least Privilege |
Users
should only be granted the least amount of
access to the system, and for the least amount of time
necessary, as is authorized and required for their job. |
| S/MIME |
Secure
Multipurpose Internet Mail Extension; a variation of
MIME that supports encrypted messages. |
| SAN |
Storage
Area Network; a type of network that connects servers
to storage devices and provides block-level access,
as opposed to file-level access of NAS solutions. (See
Network Attached Storage.) |
| Sarbanes-Oxley |
Law
passed by the United States Congress to regulate the
integrity of financial statements. |
| SATA |
Serial
ATA; type of disk drive. |
| SB-1386
|
California
state law requiring organizations that maintain personal
information about individuals to inform those individuals
if the security of their information is compromised.
|
| SBA |
Small
Business Administration; government agency that manages
small business definitions, loans, lobbying, etc. |
| SCAMPI |
Appraisal
process for the CMMI process improvement methodology. |
| SCSI |
Small
Computer Systems Interface; type of disk drive. |
| Secure
Sockets Layer |
SSL;
a protocol for encrypting information sent via the Internet. |
| Service
Level Agreement |
